Terms of service

Terms of Service

Last Updated: February 2025

 

Welcome to Createx Colors (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of www.createxcolors.com and all related online services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.

 

1. Use of the Services

You may use our Services only if you are at least 18 years old and capable of entering a binding contract. You agree to use the Services in compliance with all applicable laws.

 

2. Accounts

If you create an account, you agree to provide accurate information and maintain the confidentiality of your credentials. You are responsible for all activity under your account.

 

3. Purchases and Payments

All purchases made through our website must be made with valid payment information. Prices and availability are subject to change.

 

4. Shipping

Shipping costs are calculated in real time through FedEx and are based on package weight. Createx Colors has no control over FedEx’s rates. All orders ship from East Granby, Connecticut.

 

5. Returns and Refunds

Returns are accepted for unopened, unused products within 30 days of purchase. Opened paint products cannot be returned. See our Return & Refund Policy for full details.

 

6. Intellectual Property

All content on the Services—including product descriptions, images, designs, logos, and website content—is owned by Createx Colors or our licensors and protected by intellectual property laws.

 

7. Prohibited Conduct

You may not:

- Engage in fraudulent or unlawful activity

- Interfere with the operation of the website

- Upload malware or harmful code

- Scrape or harvest data

- Violate any applicable law or regulation

 

8. Third‑Party Services

Our Services may link to third‑party platforms such as payment processors or shipping carriers. We are not responsible for their content or policies.

 

9. Disclaimer of Warranties

The Services are provided “as is” without warranties of any kind. We do not guarantee error‑free or uninterrupted service.

 

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages. Our liability is limited to the amount paid by you in the 12 months prior to the claim.

 

11. Indemnification

You agree to indemnify and hold harmless Createx Colors from any claims arising out of your use of the Services or violation of these Terms.

 

12. Changes to the Terms

We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

 

13. Governing Law

These Terms are governed by the laws of the State of Connecticut. All disputes shall be resolved in the state or federal courts located in Hartford County, Connecticut.

 

14. Contact Us

Createx Colors

14 Airport Park Road

East Granby, CT 06026

Email: customerservice@createxcolors.com

Phone: 860‑653‑5505